S1E18 - Turning Customer Success into a Revenue Machine with Randy Sparks

Jan 15, 2020

Randy has helped build a team that includes 75 individuals in the customer success arena. Lots of different roles and responsibilities. 

What you will learn:

• What it takes to be a Customer Success rep in 2020
• What to look for in hiring customer success people who have revenue targets
• How to better navigate and manage conflict between customer success, sales, and product

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